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Case Studies

The Company
Case Study: Bank Leumi (UK)
leumi online’s success to date will allow the Bank to go back into its traditional marketplace (the Jewish community) and, for the first time, be able to offer individuals an Internet banking service on a low-cost basis.
FIS Ranked #2 on FinTech100®
Prestigious report ranks the world’s leading financial technology firms
"Partnership with Fidelity Leads to Rapid Delivery and Seamless Interfacing for Signature Bank"
Signature Bank
"SunTrust Bank Benefits from Single Retail Lending Platform"
Customers benefit from enhanced service and seamless merger/integration
"Westamerica Relies on Trusted Outsourcing Partner"
Long-term partnership meets technology needs with cost-effective solutions
"Bank Przemyslowo-Handlowy S.A. Raises Efficiency Bar: Polish Bank Harnesses Fidelity's Profile® to Manage High Account Volumes with 20 Percent Fewer Staff."
Bank Przemyslowo-Handlowy
INFONAVIT Services Mexican Mortgages on Flexible Lending System
INFONAVIT Services Mexican Mortgages on Flexible Lending System
"Banco de Credito Sets Benchmarks For Financial Organizations In Peru"
Fidelity Initiatives in Latin America and Caribbean: Banco de Credito
Making Points: Mike Lawson
Mike Lawson, Senior Vice President of Retail Operations, is a 20-year veteran at Comerica. His background includes branch management, operations, customer information, technology, sales management and sales technology.
Making Points: Bill Wray
Citizens' Bill Wray point sout why they chose TouchPoint® for their customer interaction initiatives.
Making Points: Bill Grimm
Pacific Coast Bank's Bill Grimm points out why they chose TouchPoint® for their customer interaction initiatives.
Success Through SOA
When Webster Bank decided to move to SOA, it chose Fidelity National Information Services, Inc. for the implementation.
ING Direct Success Story
ING Direct, part of Amsterdam-based ING, is the largest direct bank in the world, operating in nine countries.
ING Outsourcing Success Story
Key to ING’s success is the importance it attaches to customer satisfaction and customer service.
Success Story: First Citizens Bank
In 2000, First Citizens successfully upgraded its Profile platform to version 5.3, which remained in place until it was updated again six years later to version 6.2.
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