FIS' customer support and service professionals support mortgage leaders in expanding and optimizing their core business. These experts help companies achieve greater efficiencies, productivity and return on investment through business and system consulting, project management, customization, conversion, education and acquisition support.
FIS offers a variety of services designed to help clients understand and fully utilize their mortgage banking tools to improve productivity and profitability.
Data Conversions – Transferring data from any loan servicing system to your servicing portfolio is what FIS' team of qualified consultants, analysts and programmers do best. They offer a one-stop solution for adding loans to any mortgage servicing portfolio.
Director Process Automation Scripting – FIS offers a host of applications that incorporate workflow tools, enabling clients to customize FIS Director.
Hire Intelligence® – FIS' consultants and trainers work together to provide the Hire Intelligence suite of services, which includes onsite and distance training and consulting. Hire Intelligence provides you with the opportunity to select the type of training and/or consulting that works best for your company and your current needs.
FIS' trainers and consultants will help your employees and company maximize their effectiveness.
PowerCell® – FIS' customer contact center that provides superior consultative help and personal service.
Project Management – FIS' consultants use advanced project management methodologies to address issues and improve utilization of the clients’ mortgage systems and technology. They can manage FIS-related projects or any other project critical to business success.