Home About Us News Room Events Contact Us Site Index Investor Relations Careers
Search
Select a site area to search:
Search For:
» Advanced Search


FIS ePayments Education and Training

The ePayments Institute

Training and education are important and necessary factors in any successful online services offering. Fidelity National Information Services, Inc. (FIS) offers training for our new financial institution clients with the start of implementing their online services. Once the financial institutions are up and running with FIS ePayments, they are offered refresher courses and supplementary educational classes.

New Client Training

FIS ePayments offers regional training for financial institutions going through implementation for Internet Banking, Bill Pay and Cash Management. Each month we offer one, three-day workshop in one of the three regional facilities: St. Petersburg, Fla; Birmingham, Ala. and Los Angeles, Calif.

Sample Regional Class Agenda (.pdf)

Please see the training calendar for registration information.

Continuing Education

FIS offers continuing education training options. These courses are specifically designed for financial institutions that have already implemented ePayments services but may need refresher classes on the latest features and functions. Ongoing training is also an excellent way to train new employees and staff.

Continuing education training includes:

  • Internet Banking enrollment and end-user features
  • Internet Banking administrative functions and reporting
  • FIS Premium Bill Payment and Presentment enrollment and end-user features
  • FIS Premium Bill Payment and Presentment administrative functions and reporting
  • Cash Management overview

Please see the training calendar for registration information.

On-site Custom Training

In addition to the scheduled courses listed above, FIS also offers on-site training classes at the financial institution, which are scheduled on a per-request basis. These classes include:

  • Financial institution employee training
  • Financial institution client training

Please contact the training department to schedule an on-site custom training session.

For more information regarding our training options, please contact us via e-mail at epayments.training@fnis.com or call 800. 253.5620, ext. 78136.