FIS' business consulting services measure, design and implement organizational change. This provides a combination of improved cost structures, improved revenue opportunities and improved customer experiences.
FIS' business consulting services utilize a professional staff with senior management experience and core banking process competencies. Consultants leverage the knowledge and experience gained from analyzing and improving more than 300 financial operational entities.
A four-stage methodology comprises FIS' business consulting activities
- Assessment
The first step is to fully comprehend the operations. This entails determining production volumes, resource investments, technology utilization, and documenting detailed workflow diagrams of every action or process. Ultimately, this allows the comparison of the organization's performance to others.
- Change Proposition
Options are presented for improving an organization that include a comprehensive description of the anticipated effects on the organization. Whether the focus is on strategy, structure, policy, process or technology, ultimately the client decides how to take advantage of the improvement process.
- Redesign
The only way a client can know when they've reached their destination is to truly know their destination, and the more detailed management's knowledge, the better. FIS' consultants create the information necessary for an organization to reach its goals. This may be at the desktop level, the organizational level, or somewhere in between. No matter what the situation, Fidelity's consultants provide a detailed description of the goals and a suitable plan to realize them.
- Implementation
Most organizations possess talented management capable of running the day-to-day functions, but implementing change requires transitioning an organization from where it is today to where it wants to be. This is one of FIS' core strengths. The consultants work together with an organization's management to implement changes as soon as possible, since time is the ultimate resource.
With FIS' acquisition of Benchmark Consulting International, additional consulting services are available.
» For more information, visit the Benchmark Consulting International Web site.
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