FIS Prepaid Solutions is the largest and most comprehensive provider of open-loop prepaid card services, including gift cards and reloadable cards, with end-to-end solutions for development, processing and administration of stored value programs. For every occasion and every need, from birthdays and weddings to graduation, back-to-school and travel, we have a card and a program for your customers.
Product Services Available Include:
- Program design and business case development
- Prepaid card account origination and management
- Authorization and settlement processing
- Construction and hosting of Web sites and applications for program support
- 24 x 7 multilingual IVR and live agent support
- Fraud, risk and compliance management
- Custom professional services
FIS Prepaid Solutions Key Components:
- Multichannel account acquisition
- Flexible card configuration:
- Signature or PIN authorization
- Personalized or instant-issue cards
- Single-use or reloadable cards
Multiple Account Access Methods:
- Point-of-sale
- ATM
- Over-the-counter cash
- Internet
- ACH debit
- Funds transfer
Flexible Enrollment Methods:
- CardWiz™ B2B Web-based application
- Consumer-facing self-enrolment Web sites
- Batch file upload
- API for integration into client applications
- Flexible cardholder fee structures
Outsourced Customer Service:
- Live agent
- IVR
- Web self-service
- E-mail
- Program management and reporting
- Implementation
- Risk Management