If the account opening process isn’t efficient, it’s likely you’ll have dissatisfied customers from the first interaction. With the HORIZON™ Integrated Deposit Management (iDM) module, account setup is fully automated, including all document preparation. Further, tools are provided to track prospects, sales presentations, cross-sell opportunities that have been identified, referrals and incentives.

You can also automate the administration of rewards and customer affinity programs, as well as use incentives to encourage them to use specific channels while dissuading them from using more costly ones.

For your commercial accounts, HORIZON iDM enables you to closely analyze and charge account holders based on the overall profitability of the relationship. Multiple accounts can be linked together, and an unlimited number of transactions can be included in the analysis, as well as your institution’s service fees.