FIS provides the resources to make opening, updating and maintaining your accounts easy. We can provide services for all or part of the account lifecycle with a professional and highly accurate staff that offers fast turnaround times and strict adherence to your process requirements.
Our account support services range from simple new account creation to potential fraud case management to complex decisioning for financial accounts.
We employee associates that meet your specific requirements, including certifications and industry experience.
By allowing us to provide these services, you can focus on your core competencies and the activities that are really meaningful to your business. With our lower costs and our ability to provide high quality and timely service, you can use your more experienced staff to do the more difficult, complex work.
Some examples of Account Support processes that we perform:
- Account Opening/Set-up
- Application Processing
- Account Servicing
- Account Maintenance
- Account Decisioning
- Fraud Alert Management
- Order Processing
- Order Exception Processing
- Item Processing
- Exception Processing
- Mortgage Processing
- Document Follow-up and Tracking
- Document Management and Entry
Services
» Account Support
» Customer Service
» Integrated Back Office Services
» Receivables Management