Global Solutions have capabilities spread across multiple locations offshore (India), near shore (Canada) and onshore in the US. The services offered by Global Solutions include:

• Account Support – Our account support services range from simple new account creation to potential fraud case management to complex decisioning for financial accounts.
• Customer Service – FIS provides 24x7 voice and/or back office support performing contact management and customer care services.
• Receivables Management – FIS provides effective solutions to reduce your outstanding receivables and increase your net-backs.
• Integrated Back Office Services – FIS is a pioneer in outsourcing for the financial services industry and has developed substantial expertise in understanding, managing and providing support to assist in improving processes across the enterprise.