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Risk Management

Risk management is fundamental to a sound card programme and we have interfaced BASE2000 with the best- of-breed services whether developed by us or other leading suppliers of risk management tools.

TRIAD™ Interface – Fair Isaac’s TRIAD Adaptive Control System is the industry’s premier account management tool. When interfaced with BASE2000’s robust information collection and management features, TRIAD combines advanced behavior scoring with a powerful adaptive control system to create actionable data – data you can use to develop and test customer-based product strategies for authorisations, credit line management, delinquent collections, over-limit collections and reissue management. Responsive audit and estimator functions provide accurate, up-to-the-minute risk and revenue evaluations for each of your accounts, so you always have the information you need to build tailored solutions that are easily updated and maintained. With TRIAD, customer and transaction data is transformed into a powerful tool to help you reduce losses and increase profits.

Falcon™ Fraud Manager system – Links directly to BASE 2000 to detect fraudulent transactions. Using neural network-based statistical models, Falcon determines the probability of fraud with each transaction by comparing it to the cardholder’s known purchase patterns. Falcon can make millions of quick decisions in a day. While Falcon monitors and scores new transactions, fraud analysts are able to focus on what they do best – investigation to prevent fraud. With its low false-positive rate, Falcon can detect fraud within the first three fraudulent uses of a card. There is simply no quicker way to uncover card fraud than Falcon.

3D Secure Risk management is fundamental to a sound card programme and we have interfaced BASE2000 with the best- of-breed services whether developed by us or other leading suppliers of risk management tools.

TRIAD™ Interface – Fair Isaac’s TRIAD Adaptive Control System is the industry’s premier account management tool. When interfaced with BASE2000’s robust information collection and management features, TRIAD combines advanced behavior scoring with a powerful adaptive control system to create actionable data – data you can use to develop and test customer-based product strategies for authorisations, credit line management, delinquent collections, over limit collections, and reissue management. Responsive audit and estimator functions provide accurate, up-to-the-minute risk and revenue evaluations for each of your accounts, so you always have the information you need to build tailored solutions that are easily updated and maintained. With TRIAD, customer and transaction data is transformed into a powerful tool to help you reduce losses and increase profits.

Falcon™ Fraud Manager system – Links directly to BASE 2000 to detect fraudulent transactions. Using neural network-based statistical models, Falcon determines the probability of fraud with each transaction by comparing it to the cardholder’s known purchase patterns. Falcon can make millions of quick decisions in a day. While Falcon monitors and scores new transactions, fraud analysts are able to focus on what they do best – investigation to prevent fraud. With its low false-positive rate, Falcon can detect fraud within the first three fraudulent uses of a card. There is simply no quicker way to uncover card fraud than Falcon.

3D Secure – Provides a comprehensive Internet authorisation system now mandated by the major card schemes such as Visa and MasterCard. Importantly, our 3D Secure service is fully integrated with the BASE2000 platform but can also be made available separately on an outsource basis.

Collection System – Fully integrated with BASE2000 the Collection System is the key to a successful low cost collections programme. You select the parameters for the collections; BASE2000 supplies the technology and establishes the format that matches your philosophy. Regardless of loan type, you define the options to fit each product. With online, real-time processing. BASE2000’s collection system offers:

  • Extensive reporting
  • Qualification Set Technology™
  • Predictive dialing interface
  • Telephone company database interface
  • Multiple security levels
  • Graphical User Interface (GUI)

The Collection System provides work management processes unmatched in the industry. You establish queues, define account prioritization, identify collector authority and track collector performance. You control work priorities and whether customer letters are automated or operator-requested. You select account or customer level collections. The Collection System streamlines every step of the process; it’s faster, more accurate, flexible and productive.

Contact us for more information on Australia Card Services.