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Sessions

We have expanded our agenda to include 12 session categories that will enable you to focus intensely on a specific area of interest. You also may pick and choose among topics that address a variety of industry trends. For updates, visit the InfoShare 2008 Web site at www.fidelityinfoservices.com/infoshare.

Please note: All sessions are subject to change.

Click here to view session descriptions.

Wednesday, May 21

9:00 a.m. – 10:30 a.m.

 Opening General Session

10:45 a.m. – 11:45 a.m.

 BancPac General Session
HORIZON User Group Meetings – Regions 1 – 8
Enhancements to the Premier Core Environment
BancLine Advisory Board Feedback Session
CONNECTIONS CRM
E-Remittance: Not Your Typical Lockbox 

Noon – 1:15 p.m.

 Lunch

1:30 p.m. – 2:30 p.m.

 BancPac Advisory Board Feedback Session
HORIZON General Session
FOS Statement Output and Production (Print/Mail Rendering) and CAR/LAR Forms: How to Maximize Your Image Capture Investment
CONNECTIONS CRM
Employee Incentive Programs: The Train and Learn and Earn Performance Formula
Emerging Technologies – Mobile Banking and Bill Pay
FIS Payment Exchange
AFFN Network
School Days – BancLine Training – WebX
The EFT Roadmap
The Power of Credit Card Relationships
Understanding the FACT Act: Identity Theft Red Flags and FIS Solutions

2:30 p.m. – 4:00 p.m.

 Solutions Expo Open

4:00 p.m. – 5:00 p.m.

 Consumer Remote Deposit Services
HORIZON iFM: New Reports, Tighter Consolidation, Audit Trails, and Debits Left, Credits Right
HORIZON Deposit and Transaction Processing: Innovation through Integration
The EFT Roadmap (REPEAT)
FIS Loan Origination
Electronic Bill Payment for Consumers and Businesses
BancPac Deposits: New Features and Functionality in Release 8.1
Securing Card Payment Channels Through Effective Fraud Management
With a Little Help from My Friends – BancLine has Connections with CONNECTIONS
AccountFolio/Vision
It’s All About Data
Premier Business Intelligence
FIS DepositShield: Reducing Check Fraud Throughout the Enterprise

Thursday, May 22

8:00 a.m. – 9:00 a.m.

 HORIZON – Getting It Right the First Time: Taking Advantage of New RM Features
HORIZON iLM – Collections: Make it Work for You
HORIZON Teller: Customer Satisfaction Through Exceptional Customer Service
Credit and Debit Card Activation Strategies: A Guaranteed Application
eAccount Opening and eDelivery: Going Green
Commercial Capture Xpress
BancPac: Learn What You’ve Been Missing!
The Future of ACH is Here Today!
Ride the Wild Surf – BancLine: Payment Card Programs, PCI Compliance
Teller Capture
Optimizing Your Credit Card Portfolio (REPEAT)
Introducing Efficiencies to Your Repeatable Business Processes Using Premier
FIS QualiFile: An  In-Depth Review, Leveraging Analytics to Drive Profitable Growth

9:15 a.m. – 10:15 a.m.

 HORIZON – An Evolution is Underway: Reinventing the HORIZON Bookshelf and Training Program
HORIZON iLM – LN: Upcoming Enhancements
HORIZON Automated Clearing House: Enhanced Risk Management and Reporting
Relationship Rewards: The Next Generation of Total Customer Relationship Development
eLockBox/Expedited Payments
The Power of IT Behind the Conference
BancPac Development Cycle
Total Fraud Protection for Today’s Issuing Environment
KoKoMo: BancLine Customer Risk Rating and CIP Tools
FOS Statement Output and Production (Print/Mail Rendering) and CAR/LAR Forms: How to Maximize Your Image Capture Investment (REPEAT)
Small Business Card Opportunities and Solutions
Centrix Solutions for Premier Users
Building Profitable Relationships in the Unbanked Market

10:45 a.m. – 11:45 a.m.

 HORIZON: Slashing Errors and Delays, and Saving Trees with Customer Contact Notes
HORIZON iLM – ML: Upcoming Enhancements
HORIZON Demand Deposits and Savings: Automated Promotional Rate Processing
Online Banking and Cash Management
CONNECTIONS CRM
Emerging Trends in ePayments
BancPac 360: Business Intelligence Comes to BancPac
Prepaid Solutions for Your Financial Institution
Surfin’ Safari: BancLine and FIS Loan Origination
The Power of IT Behind the Conference (REPEAT)
The Power of Credit Card Relationships (REPEAT)
Low-Cost Network Security for Anyone
Interest Rate Risk Analysis Using RiskMonitor

12:15 p.m. – 2:00 p.m.

 LUNCH/SPEAKER

2:00 p.m. – 3:00 p.m.

 Relationship Rewards: The Next Generation of Total Customer Relationship Development (REPEAT)
HORIZON iLM – CT: 2008 Enhancements, Where Do We Go From Here?
HORIZON Transaction Processing: Enhanced Scheduled and Dynamic Transfer Processing
IP Services/ImageCentre Optimizing Your Credit Card Portfolio (REPEAT)
Video Telephony
BancBPR: Beyond the Basics
Data Compromises and ID Theft: Peace of Mind for Your Portfolio and Consumers
I Get Around” BancLine Opens the IP Pipeline
Target the Underbanked with Bill Pay for Credit/Prepaid
CustomerLink Internet Banking and Cash Management
Electronic Banking for Premier Users

3:45 p.m. – 4:45 p.m.

 A Look at the Rewards Industry: Do you have an application?
HORIZON: Identify Lending Risk with HORIZON 360
HORIZON Integrated Deposit Origination: Beyond One-click New Account Opening
Branch Capture Xpress
Day 2: Leveraging the Power of Image
Increasing Revenue Through Online Options
BancPac and CustomerLink: Understanding the Relationship
Network-Branded Prepaid Cards: Facts, Fiction and Opportunities
Surfin’ USA: Rolling out the New Look of BancLine
Saving Money with VoIP
Generating Revenue with Online Business Banking (Cash Management, Business Bill Pay, eLockBox/Expedited Payments)

Friday, May 22

8:00 a.m. – 9:00 a.m.

 2008/2009 Key Compliance and Security Changing Impacting Financial Institutions
HORIZON Profitability: Empower Your Staff to Delight Your Best Customers
HORIZON Demand Deposits and Savings: Automatic Building of Service Charge and Premium Rate Relationships
Value-Added Services and Acquisition Strategies
The Dynamic Remittance Market: Who’s Playing and Winning More Revenue
Global Services: Helping Make Your Existing Staff More Effective
BancPac Loans and Lines of Credit: New Features and Functionality in Release 8.1
What’s in the Cards?
Good Vibrations – BancLine: New Features in Deposit and Investment Accounts
Increasing Revenue Through Online Options (REPEAT)
IB and Bill Pay Converging into Personal Cash Management
Low-Cost Network Security for Anyone (REPEAT)
BancPac Florida User Group

9:15 a.m. – 10:15 a.m.

 HORIZON 360: Where on the HORIZON Will Your Compass Take You?
HORIZON – Getting it Right the First Time: Taking Advantage of New RM Features (REPEAT)
Emerging Technologies: Mobile Banking
On the Forefront of IVR: Integrated Voice Response Technology
Employee Incentive Programs: The Train and Learn and Earn Performance Formula (REPEAT)
BancPac Contingency Planning and Disaster Recovery
Securing Card Payment Channels Through Effective Fraud Managment (REPEAT)
Catch a Wave: New Interface, New Services
Saving Money with VoIP (REPEAT)
Generating Revenue with Online Business Banking (Cash Management, Business Bill Pay, eLockBox/Expedited Payments) (REPEAT)
Expanding Your Services with Premier

Session Descriptions

Automation from the Front Line to the Back Office

Get updates on features that enable greater automation of your front- and back-office processes so you can maximize efficiency and improve customer service.

Tools for Financial Management and Business Intelligence

Find out how a multitude of built-in tools can support your financial and organizational decision-making responsibilities while optimizing accuracy and efficiency.

Core Solutions for Deposits

Take a look at enhancements that can help you automate for efficiency, compete more effectively through expanded products and services, and better manage your customer relationships.

Core Solutions for Lending

You’ll walk away with new ideas for generating revenues in today’s lending environment and learn about additional ways to expand your product lines and realize operational efficiencies.

Maximizing Your E-Banking Investment

See the next generation of e-banking technologies, and discover how you can boost customer loyalty with the smart use of online delivery tools.

Item Processing and Remittance Solutions

Advanced imaging technologies mean new opportunities to reduce costs, increase efficiencies and better serve your customers. Find out how to take advantage of the new processing options that are sweeping the industry. 

Value-Added EFT

Are you getting the most from your EFT processing solutions for credit, debit and ATM cards? Learn about the EFT services that can help you manage, execute and promote your electronic transaction capabilities in a cost-effective way.

Protecting Your Institution and Your Customers

Learn how you can protect your institution and your customers from growing fraud and security concerns and how to prepare to handle today’s ever-changing regulatory environment.

Innovative Technologies and Solutions

More ways to stay a step ahead using the latest solutions offered by other industry leaders.

Card Services

Learn about practical, profitable payment solutions offering reliable and efficient services, including card issuing, card acquisition, applications processing and collections. Learn how to stay competitive in today’s card market from simple transactions to complete turnkey services.  

Loyalty and Rewards

You can win in the tough competition for the credit and debit card industry with specialized, value-added programs that reward your cardholders with cash-back programs, discount travel, one-stop shopping and desirable insurance products.

Take a 360-Degree Look at Your Customers

The right customer relationship management (CRM) tool will provide the information you need to gain a competitive advantage. Turn customer satisfaction into customer loyalty with a complete understanding of the specific needs of each customer and their household relationships.  With a real-time view of each customer relationship, providing unparallel service is easy.

NOTE: This information reflects our program as of January 8, 2008; however, we reserve the right to modify topics prior to the conference.