Ancillary

CRE Stress Testing and Commercial Loan Analysis, Underwriting and Review 
Wednesday, 1:30 p.m.

This session will introduce the new FIS LoanVantage stress testing modules that enable financial institutions to respond to regulators and their immediate concerns in identifying and managing loan risk. The stress test modules focus on high-risk lending areas like CRE and enable complete testing of high-risk loan files. 

In addition, FIS LoanVantage delivers commercial loan analysis, underwriting and review modules. These enable the entire commercial loan department to utilize consistent task flow, integrating statement spreading; collateral, cash flow and debt-service coverage worksheets; automated risk ratings; and recommendations and board reports. Banks can now consolidate and automate excel spreadsheets and internal hard copy files with enhanced underwriting.

FIS Loan Origination Overview
Thursday, 9:15 a.m.

This session will outline the features of FIS’ commercial, consumer and home equity loan origination solution. The presentation will provide a system overview, recently introduced functionality and future product plans.

TellerElite - The Next Generation Teller Product
Thursday, 10:45 a.m.

Hear the latest information regarding the feature functionality of TellerElite – FIS’ point-of-entry teller capture product.  TellerElite represents a change from the traditional, independent process of accepting transactions through the teller line and capturing items in the proof department. Now, with TellerElite, tellers perform transactions, capture items, and execute many POD functions at the teller line. By utilizing this new technology, your financial institution will create operational efficiencies while achieving cost savings in regards to paper, courier, labor, and item processing expense. TellerElite represents the next generation teller product.

Content Management - What Direction Are We Going?
Thursday, 2:00 p.m.

This content management session will discuss access to electronic content such as documents, reports, statements, and photo ID’s. In today’s banking environment, it is critical to have quick access to all of your financial institution’s content, whether it’s stored in AccountFolio, Acquire, AllView, Vision, Common Image Engine, or a third-party solution.

This is an excellent opportunity to learn about the direction FIS is headed with Content Management as well as provide input towards the product’s roadmap.

BancLine

New BancLine - How Did We Get Here and Where Are We Headed?
Wednesday, 10:45 a.m.

A current update on the past and present designs of the new .NET BancLine product, with a peak around the corner at what's down the road in new BancLine functionality. 

Banking Goes Green- Learn Today's 3 "R's" Without Traveling to the Emerald Isle
Wednesday, 1:30 p.m.

Thinking Green. FIS' Reclaim, Reuse and Recycle campaign makes the route to your destination cleaner, safer and much more profitable. BancLine innovations that help save the planet and reduce costs and clutter will be demonstrated. 

Think You Got Kicks on Route 66? The New BancLine Feels Like the Autobahn
Wednesday, 4:00 p.m.

That well-traveled road to database familiarity is useful, comfortable and not too scenic. The new BancLine user interface incorporates better signage, easier access and improved navigation to the same old haunts and some new places you have never seen before.

Beam me up, Scotty! Launch your Card Maintenance into Hyperspace with ICM
Thursday, 8:00 a.m.

Just like transporting Kirk from who knows where back to the Starship Enterprise, you can instantly maintain your ATM and Debit card portfolio without anyone raising a finger. And you can avoid the time warp trap of losing the information before updates.

Stay Ahead of the Curve, Avoid Construction, GPS Your Way through the Client Portal
Thursday, 9:15 a.m.

Get the information you need in advance, before you get trapped going down the wrong financial road. Learn about the impending system changes and regulatory considerations so you can avoid the disruptions and delays that can cause you to miss the turn that keeps you on the path to growth and profit.

Fill the Tank at Your Bank with Premium Grade New Deposit Features
Thursday, 10:45 a.m.

BancLine continues to provide the right blend of additives and boosters to keep your deposit vehicle performing like a NASCAR champion. The Deposit Development team works like a well-trained pit crew, adding new features and controls while maintaining the core system to prevent blow-outs and breakdowns.

Secure Your Data in this Universe and Beyond! May the Force Be With You!
Thursday, 2:00 p.m.

The new BancLine portal secures your data from prying eyes, inside your organization and once it leaves the bank. The new role-based security system allows simplified user setup with laser-guided protection of what each employee can see and do.

Get Licensed to Drive into the Future with New BancLine: Win with Jeopardy
Thursday, 4:00 p.m.

Most people avoid a test that challenges their skill, memory and intuition. No need to fear the upbeat contest pitting you against fellow BancLine users. This fast-paced Jeopardy game, a returning favorite from last year, will once again bring users and developers to the razor's edge of excitement, competing for prizes of untold value.

Meet the Crew of Starship New BancLine – BancLine Advisory Board Open Session
Friday, 8:00 a.m.

Meet with the National BancLine Advisory Board, learn the processes for development requests, and the direction of the product. This group represents all users and works to guide the BancLine product to new heights of functionality and success. Bob Dickson, Product Manager, will moderate the Advisory Board question and answer session.

Travel in Style with all the Latest Features – So Many Options, Why Must I choose?
Friday, 9:15 a.m.

Remember when bucket seats and 4 on the floor seemed to be everything you could want on your trip from here to there. Just like the advent of satellite radio and self-parking systems for your car, BancLine continues to offer new interfaces and creature comforts that make your core processing product a launch pad into the finest of financial products available. Bob Dickson and Pam Brittingham cover the options list with add-in modules and external tools to keep your ride up to date and your life simple, profitable and competitive with all the latest offerings.

BancPac

General Session
Wednesday, 10:45 a.m.

Current and future BancPac customers attending the BancPac General Session will have the opportunity to hear an update on BancPac, learn of new program initiatives and meet the BancPac team.

BancPac Advisory Board Session
Wednesday, 1:30 p.m.

Open meeting of the BancPac Advisory Board

BancPac Loans and Lines of Credit: New Features and Functionality in Release 9.1
Wednesday, 4:00 p.m.

BancPac Release 9.1 will provide many new features for both the Common Loan and Line of Credit applications. Some of the new loan and line of credit features highlighted during this session include: rate cap for rate change daily accounts; adding fee schedules; rebates and earnings for GAP insurance; viewing/selecting guarantor mailing addresses; options for creating 3-up and full page notices; memo posting transactions on loans and lines of credit; additional information on collateral notes; and removing names from account notices and statements.

BancPac Deposits: New Features and Functionality in Release 9.1
Thursday, 8:00 a.m.

BancPac Release 9.1 will provide many new features for the demand deposit and deposit-related applications. Some of the new deposit features highlighted during this session include: name-level address fields; officer name display on the BancWin account tree; closed account changes; additional "waive service charge" reasons; formatting statement messages; display of fees on the Insufficients screen; refunding NSF fees in BancWin; expanded capabilities for overdraft protection; deposit reclassification; IRA automatic distributions; re-opening closed CD's; IRA split deposits; and BancNSF "Auth Pay" changes.

BancPac NX – The Next Generation
Thursday, 9:15 a.m.

From the beginning, BancPac was architected in – and for –Windows and the Client/Server environment. As this environment has changed, so too has BancPac. Follow BancPac as it has evolved from pc BancPac to BancPac NX and beyond, and learn how our utilization of the latest .net technology will enhance workflow as well as the user experience.

The New Face of BancPac 360
Thursday, 10:45 a.m.

The new face of BancPac 360 could be the insight of your future! BancPac 360's look includes financial dashboards, metrics and advanced reporting. The new face will allow managers to monitor the contribution of the various departments in their institution. This session will discuss how the new face of BancPac 360 can provide visual presentation of performance measures, identify and correct negative trends, measure efficiencies/inefficiencies, align strategies and organizational goals and save you time running multiple reports, just to name a few.

BancPac: Did you know...Deposits
Thursday, 2:00 p.m.

Many very useful BancPac features have been underutilized by BancPac customers. This session "reminds" BancPac users of these features from the deposit and deposit-related applications that can help them maximize their use of the BancPac system.

One Stop Shopping: BancPac Client Portal
Thursday, 4:00 p.m.

All BancPac client banks have been migrated to the Client Portal, but do they realize that the portal gives them access to all the resources needed to use BancPac and ancillary products? Some of the portal features to be discussed include navigating the site (including links to other sites), keeping up to date with bulletins and alerts, submitting case requests, accessing and viewing the documentation and downloading and updating manuals.

BancPac: Top Tips for Ticklers
Thursday, 4:00 p.m.

Are you getting the most out of the ticklers application at your bank? Join us for a discussion on activating ticklers, using daily ticklers, applying the critical option to ticklers, generating tickler notices, tracking ticklers, and charging for ticklers.

I Get By With a Little Help from my Friends BancPac/Third-Party Integration
Friday, 8:00 a.m.

Even a product as good as BancPac can't do everything. So what do you do? Forge relationships with great third-party products. This session presents an overview of BankTel, Connections, and ACHPS, introducing BancPac users to these products and their impact on BancPac when used.

BancPac: Did you know...Loans
Friday, 9:15 a.m.

Many very useful BancPac features have been underutilized by BancPac customers. This session "reminds" BancPac users of these features from the loan and line of credit applications that can help them maximize their use of the BancPac system.

Compliance and Security

Key Compliance and Security Changes Impacting Financial Institutions
Wednesday, 1:30 p.m. and Thursday, 2:00 p.m.

Financial institutions and regulators are increasingly relying on service providers for ensuring NPI data is properly protected and compliant in accordance with both State and Federal requirements. During the session we will be discussing some of the key 2009/2010 regulatory security and compliance requirements facing financial institutions and how FIS will be complying with these changes.

CONNECTIONS

Destination CRM: The Road to Success
Wednesday, 1:30 p.m. and Friday 8:00 a.m.

Navigating uncharted territory in 2009? Attend this session to discover Connections CRM, a solution that makes it easy to build lasting and profitable customer relationships in this tough economic environment. Topics include cross-selling, prospect and incentive plan tracking, management reporting, database marketing, high yield checking and customized profitability and relationship pricing.

Marketing Survival Strategies (Smarter Marketing in Challenging Times)
Thursday, 8:00 a.m.

Maximize the impact of your marketing dollars by learning proven techniques used by community banks nationwide. Discover how to measure the results of your marketing efforts by implementing Connections CRM. Eliminate the guesswork of manual processes and become more precise by learning from other institutions successful marketing practices.

High Yield Checking
Thursday, 10:45 a.m.

Increase Profitability, Expand Customer Relationships, and Lower Attrition with One Product. Learn how this innovative product has impacted the financial market and why it works! Enhance your product roster by implementing High Yield Checking for less money and faster than expected.

Decision Solutions

Achieving Red Flag Compliance Without the Overhead
Wednesday, 1:30 p.m.

As of November 2008, financial institutions have one more piece of regulation with which they must comply: the Red Flag guidelines. In this session, we will highlight how FIS is helping hundreds of financial institutions comply with this mandate without substantially increasing costs or disrupting the account acquisition process. Participants will learn the basic requirements of this law as well as approaches that financial institutions have taken to ensure compliance by leveraging existing know-your-customer, risk management, and fraud tools.

Stay a Step Ahead: Regulatory Expectations for Enterprise Fraud Management
Wednesday, 4:00 p.m.

As regulatory agencies increasingly expect management of risk at an enterprise level, financial institutions seek new approaches to old problems. In this session, participants will hear a regulator's expectations of fraud management at an enterprise level as well as gain insight into some of the newest solutions available for making the fraud management process not only more effective, but also more efficient.

Balancing Risk and Reward in Online Account Opening
Thursday, 8:00 a.m.

The online channel continues to grow in importance for account acquisition, yet the risk and fraud controls many financial institutions have in place for this faceless environment drive away the most attractive prospects. In this session, we will discuss best practices in online account opening risk and fraud management – how to ensure the level of security you require while not creating an uninviting process. Participants in this session will hear how FIS clients have constructed the safeguards they need within a successful online account acquisition channel.

Trends in Deposit Account Performance
Thursday, 2:00 p.m.

Not surprisingly, recent years have seen deterioration in the performance of deposit accounts at financial institutions across the country. In this session, FIS will use the unique data it receives from more than 9,000 financial institutions to analyze trends in deposit account risk, charge-off trends, fraud, and general consumer behavior. Participants will better understand national and regional trends and be able to benchmark their institutions' performance.

But How Does That Compare to the Guy Down the Street? Measuring Performance Against Peers
Friday, 8:00 a.m.

Financial institutions have access to a wealth of data, but these data often fall short. To truly understand business performance, an institution must be able to compare itself against its peers. Through the data that FIS receives from more than 9,000 financial institutions, we are uniquely positioned to help our clients do just that. Participants in this session will see how FIS is able to help an institution compare branch, regional, or even institution-level performance against that of peer groups, and how this insight can serve as the catalyst to improved business performance.

Second Chance Checking Accounts: Pathway or Pitfall?
Friday, 9:15 a.m.

Many institutions are welcoming back consumers who have had trouble managing finances in the past through second-chance programs. Are these accounts sound alternatives to check-cashing fees and payday loans? Are they the best chance consumers have for re-entry into mainstream financial services? Or are they simply a way to bolster fee income at the expense of a vulnerable segment? In this panel conversation, we will discuss both challenges and best practices in offering second-chance programs and how to tailor programs to benefit both the consumer and the financial institution.

eBanking/ePayments

Retaining Your Most Profitable Customers in a Down Market
Wednesday, 1:30 p.m. and Thursday, 8:00 a.m.

Direct Banking and Online Account Opening
Wednesday, 4:00 p.m.

Next Generation in Internet Banking and Cash Management
Thursday, 2:00 p.m. and Friday, 8:00 a.m.

Internet banking is changing as financial institutions look to leverage this low-cost channel in these stressful economic times. Banks and credit unions are looking to differentiate their face from the crowd as non-bank entities continue to encroach on their customers. Real-time scores and other information, social networking sites and instant access to the Internet in our pockets are driving the demand for a different kind of access to our banking information. Come learn what FIS is doing to offer financial institutions the latest in integration and how we are pushing Internet banking to be a tool rather than just a convenience.

Mobile Banking and Payments – Your Brand's Entry into a Mobile World
Wednesday, 10:45 a.m. and Thursday, 9:15 a.m.

Upgrading the Bill Pay Suite – See what's new with FIS Bill Pay
Thursday, 10:45 a.m.

Get a preview of FIS' enhanced user interface and what it will mean to you and your customers. Attendees will gain an understanding of the methodology behind our improvements, and see how we are improving functionality for the end users.

Optimize Your Investment by Bundling Biller Direct and Lockbox
Thursday, 4:00 p.m.

In this session, we will revisit the proven lockbox channel and introduce the supplemental product Biller Direct. You'll learn the benefits of working with a single vendor to strengthen your investment and hear how one institution is gaining from this strategy.

Extracting Profit from Your Bill Pay Suite
Friday, 9:15 a.m.

Learn strategies to reduce cost and increase profit from a bundled payment solutions suite that includes consolidated bill pay, biller direct and mobile payments. See how FIS can be your "one-stop-shop" for your bill pay needs.

EFT/Debit/Prepaid

It's Not Too Late to Have Prepaid Cards for the Holidays
Wednesday, 1:30 p.m. and Friday 9:15 a.m.

With nearly all financial institutions committed to participating in the prepaid card market, this session will outline various prepaid card products and market strategies available to financial institutions through agent/sponsors or as direct issuers.

How Important is a Network Brand?
Thursday, 8:00 a.m.

In today's competitive and challenging market, there are many discussions around network brands: Should I consolidate my networks? Should I surrender to a single brand? This informative session will explore the brand dynamics in the market today and show how they can be leveraged to promote your card programs, expand your customers' access points and improve your bottom line.

What's in those ATM and Debit Cards?
Thursday, 10:45 a.m.

Picking up where we left off at last year's InfoShare, this popular session will update you on the current state of the industry, highlighting new features and functions available on FIS' EFT processing platforms in support of your ATM and debit card programs, and providing a preview of what's on the radar screen for the future.

Why Prepaid Cards Now? Opportunities in Spite of Current Economic Pressures

This session will address the tremendous opportunity that exists in the prepaid market space for Financial Institutions today. What role does FIS play in assisting its customers achieve success,  and what forces are driving growth in the industry in spite of the changes in the economy? Let us help you take advantage of the opportunities being created in today’s environment.

FIS Output Solutions

FOS: Go Green with eDelivery
Thursday, 10:45 a.m.

This session will describe how the use of eDelivery can eliminate the need for paper and all the resources required to deliver the mail while saving green (dollars) in postage cost. The session will also touch on some of the key features of eDelivery, including security features, single sign on, design, speed of delivery, etc.

FOS: The Innovative, Secure, Efficient, Print/Mail Solution - FOS CAR/LAR Friendly Documents: How to capitalize on your ImageCentre Investment
Thursday, 4:00 p.m.

This session will focus on FOS core competencies: programming and design services around statement composition, new postal regulations, white space management, postcard self sealers, color printing, locations, combined statements, internal documents, CAR/LAR documents, CAR/LAR friendly coupons and other ways to save customer money.

Fraud Management

Get Peace of Mind with FIS' Fraud Management Solutions
Wednesday, 4:00 p.m.

The ability to analyze broad ranges of payment card data is crucial in today's issuing environment. This analysis helps issuers augment neural network technologies and artificial intelligence to combat flash fraud trends, quickly recognize general fraud patterns, and identify potential points of compromise. Learn how FIS leads the industry with fraud analytics and provides clients with peace of mind when it comes to increasingly troublesome card fraud trends.

Combating Data Compromises in Today's ATM and Debit World
Thursday, 9:15 a.m.

Data compromises continue to create tremendous fraud loss-exposure for issuers, just as identity theft continues to remain on the forefront of consumers' minds. Fraud management solutions from FIS have made it easy for clients to adopt robust solutions that address both ongoing issues. Learn how FIS' suite of fraud management solutions and industry-recognized best practices can assist you in implementing strategies that protect your assets, as well as those of your customers.

HORIZON

HORIZON User Security: Streamlined Navigation, Greater Visibility, Improved Traction put you Firmly in the Driver's Seat
Wednesday, 1:30 p.m.

The HORIZON security you've been asking for is here. Better information and tools let you grant the driver full authority to get you safely to the destination. More and better roadmaps tell you where to turn when assigning authority, while greatly improved search tools help you navigate the programs, groups and users you work with. Attend this session and learn how to get the traction to manage the authority of not just groups, but even individual users along with how new reports and expanded control over all reports provide complete visibility of the authority that has been granted.

HORIZON General Session
Wednesday, 4:00 p.m.

HORIZON Enhanced Transfers: Breaking Through Traditional Transfer Barriers
Thursday, 8:00 a.m.

The HORIZON Release 2009.01 continues to exceed expectations! The HORIZON integrated Transaction Processing team will provide attendees with an overview of the now super-charged transfer module. Join us for a highlighted review of the new features and learn how the features and capabilities of the Enhanced Transfer channel will enable users to schedule the dynamic transfer of funds, including overdraft protection funds from a savings account to a checking account, and the more complex movement of funds between multiple levels of accounts for corporate clients.

HORIZON Teller Stand In Module: The New Face of Offline Processing
Thursday, 8:00 a.m.

"Branch line is down again. Construction crews struck the telephone lines." Has this ever happened to you? What is your solution for tellers? Pen and paper? Let HORIZON show you how Teller Stand In can take that pen and paper away and drive you down a whole new path. Innovation is right around the corner for you. Come and learn how this integrated solution will improve your business.

HORIZON Disaster Recovery: Where do you Want to Take it?
Thursday, 9:15 a.m.

Tape recovery. Vaulting. High availability. Which is the right data recovery solution for you? Tape recovery is proven, but can push recovery times when used over long distances. Vaulting is capable of projecting backups over distance to a storage server adjacent to a recovery system, but the storage server content must be restored to a recovery system. High availability can journal real-time data over distance, but requires a dedicated system server. Participate in this session as we investigate these solutions and discuss their capabilities and limitations. See how HORIZON Disaster Recovery will be positioned to meet your future requirements as you consider the merits of each in light of your institution's unique circumstances.

HORIZON Auto-build of Service Charge Liability Relationships: Have You Crossed the Finish Line?
Thursday, 9:15 a.m.

Looking to improve operational efficiency and provide a new twist on product offerings? Want to waive services charges based on relationship balance without taking on the manual maintenance of service charge liability relationships? Wouldn't it be great to be able to offer premium rates based on the same relationships? Come learn how the HORIZON service charge liability relationship processing provides the ability to create bank-defined rules that will eliminate manual maintenance and ensure that relationships are always current. Julia Dollarhide, chief operations officer and SVP of the Biltmore Bank of Arizona will also be on hand to discuss how the Biltmore Bank is utilizing this feature to streamline operations and heighten customer satisfaction.

HORIZON Mortgage Loans: Updates to Streamline Your Operation
Thursday, 9:15 a.m.

TARP. TDR. TALF. Stimulus. These are the latest buzzwords we're hearing in the financial markets as we all try to survive these economic times and the perils we face in today's environment. From a mortgage perspective it's all about execution: taking advantage of the tools available to efficiently process mortgages in today's world. This session provides an update on the HORIZON Mortgage Loan Product (ML) including a review of ML Release 2009.01 enhancements and a discussion of post 2009.01 enhancements. It also highlights our focus on supporting new products that will assist our customers in a very challenging mortgage lending market and also on how best to manage the delinquency life cycle.

HORIZON Conditional Rates: Building Your Deposit Base and Retaining Customers
Thursday, 10:45 a.m.

Amid the fierce competition for deposits, financial institutions require products designed to increase market share while providing incentives for customers to utilize self-service processing channels. Join the HORIZON Deposit Team as they present two new add-on modules – the HORIZON Conditional Rate Processing module and the HORIZON ATM Rebate Surcharge module – that will be available in HORIZON Release 2009.01. The HORIZON "Conditional Rate Processing" module will empower a financial institution to launch marketing campaigns designed to attract new deposit customers, while the HORIZON ATM Rebate Surcharge Module will empower financial institutions to create surcharge rebate programs and build customer loyalty.

HORIZON Relationship Management: Better Tools to Navigate Customer Relationships and Drive Down Costs
Thursday, 10:45 a.m.

In this session you'll learn how to take advantage of FinCEN's new rules that simplify exempt-person processing. With extended required-fields processing, you'll ensure that you store complete and valid data not only for new customers, but also for existing customers. Enhancements to short-name processing integrate consistently across all applications, even if the customer changes his/her name or if the account changes ownership.

HORIZON Transaction Processing: Exploring Opportunities for Operational Efficiency
Thursday, 2:00 p.m.

HORIZON Release 2009.01 will provide many exciting opportunities to increase operational efficiency through innovative enhancements to our transactions processing channels, including enhanced charge-back processing, new officer decisioning limits, and new ACH positive authorization. You will want to attend this session to learn more about HORIZON and how the HORIZON Release 2009.01 truly is the destination of innovation.

HORIZON iCollections: Managing the Delinquency Life Cycle
Thursday, 2:00 p.m.

With delinquencies on the rise and the number of collection accounts increasing, a single approach to all delinquencies may no longer be the most effective solution. Many banks have determined that receiving their money in partial payments, albeit slow, is an effective way to collect their monies in full and show their customers that partial payments can lead them out of debt. With the increased focus on the part of bank examiners, auditors and investors it is critical banks utilize all available tools when it comes to handling troubled accounts. Join us in this session as we explore upcoming enhancements to the HORIZON Collection product and ways to make your collection journey less time consuming and more accurate than ever before.

HORIZON iFM: Financial Information with a Turbo Boost from HORIZON 360 Analytics
Thursday, 4:00 p.m.

In 2009, you'll own transaction history. Explore how the expanded search and streamlined maintenance tools will sharpen your audits, research and reporting and get a sneak peek at GL Analytics from the HORIZON 360 family. An interactive dashboard serves up key performance indicators, ratios, yields and trends in a graphical, easy to understand format, allowing you to communicate more crisply than ever before the components of your financial position and the road to improved profitability. From this, attendees will learn how GL Analytics can provide you a clear roadmap of where you've been and where you're heading.

HORIZON Loans: Updates to Take you into the Future
Thursday, 4:00 p.m.

With credit markets in turmoil and borrowers defaulting at a rapid pace, it becomes critical for banks to creatively manage their lending portfolio, especially the high-income and high-risk commercial loan portfolio. At the same time, new loan products and services are crucial to allow banks to remain competitive while increasing their revenue stream. This session provides an update on the HORIZON Loan Product (LN) and will include a review of LN release 2009.01 plus a discussion of upcoming enhancements post 2009.01. This session also highlights our focus on new functionality plus enhancements to default processing and management.

HORIZON Teller: The Fast Track to Exceptional Customer Service
Friday, 8:00 a.m.

Do requests for multiple money orders slow down your teller line? Does the compliance with Regulation CC hold processing add too much processing time to teller transactions? Looking for an automated method to capture Account Analysis activity during a teller transaction? Join the HORIZON Teller team for an overview of key enhancements available in Release 2009.01 that are designed to empower your tellers with the tools necessary to provide exceptional customer service.

Why Invest in HORIZON Education and Consulting?
Friday, 9:15 a.m.

There is no replacement for hands-on "see it, hear it, do it" experiences and the business case for investing in the development of your staff is compelling. Research shows that training your employees can expand your productivity, increase efficiency, grow your profits, improve staff retention, enhance customer service and more. These benefits of training far outweigh any training costs. Attend this session and learn more on how to improve your bottom line by improving your people.

HORIZON Deposits: The Journey to Innovation
Friday, 9:15 a.m.

In today's financial environment, it is critical that users take full advantage of available and emerging functionality to control costs, obtain operational efficiencies, and provide excellent customer service. Join the HORIZON Deposit team as we provide an overview of key enhancements available in Release 2009.01. In this session, you will discover how the Demand Deposit and Savings Close-out utility will enable flexibility and improved customer service, learn how mistaken distribution processing will be provided for health savings accounts, and explore how expedited float processing could assist you in managing your significant cash management relationships.

HORIZON 360: Driving Business Intelligence Solutions
Friday, 8:00 a.m.

Business intelligence in the financial sector is more important today than ever. Tracking your risk, portfolio growth and financial metrics while watching goals and financial impact are key ways to improve growth. Here, attendees will learn how the HORIZON 360 business solutions will make an immediate impact in your business with Lending Risk, Executive Compass and EAGL (Executive Analysis for General Ledger). Each module compliments the HORIZON 360 reporting application by allowing time series analysis of your data over crucial dimensions and measures.

ImageCentre – Item Processing

ImageCentre – Potpourri 2009
Wednesday, 10:45 a.m.

This session is designed for all ImageCentre users who are interested in learning about the new features and functionality included in the new 2009 Software release. Outsourced users are also encouraged to attend because the session will include an overview of hot product features including branch capture, image exchange and remittance. Prior to the conference, ImageCentre users will be polled to determine which topics will be included in this information session.

Overview of FIS IP Solutions
Wednesday, 4:00 p.m.

This session will highlight the full suite of FIS IP Solutions, including ImageCentre capture, branch image capture express (BCX), commercial capture express (CCX), Voyager (image exchange), and Day 2 capabilities.

Introduction to ACHPS and a Bank's Perspective on ACH Fraud Protection
Thursday, 8:00 a.m.

Learn about the ACHPS product. ACHPS is a best-in-class, full-service ACH product suite that competes with Fiserv's Pep+ and Fundtech's ACHplus. As part of the session, a banker will share real-life experiences with the system's ACH Fraud prevention processes that provided first-year results far exceeding expectations.

Protect 21 – Stay One Step Ahead of the Check Fraudsters
Thursday, 9:15 a.m.

This session will highlight Protect 21, FIS' check fraud product suite that leverages the power of image to combat check fraud. Key components that will be discussed will include Issueless Positive Pay, Transaction Account Protection, Signature Verification, and DepositShield.

Evolution or Extinction: Is the Check Finally Dead?
Thursday, 10:45 a.m.

This session will focus on evolutionary trends in item processing. As part of the session, industry "black belts" will share insight, opinions and best practices associated with such hot industry topics including remote capture, image exchange, new products and payment convergence.

Healthcare Remittance – Learn how you can Capture a Part of this Growing Market
Thursday, 2:00 p.m.

With 8 billion claims totaling more than $2.7 trillion in payments (and growing) being processed each year, find out how your financial institution can secure those clients and add value to the healthcare payment processing. Providers are struggling to implement the newest technology and are relying on their bank partner to lead them. With the FIS Healthcare Remittance Manger, you have a solution for them.

Remittance Processing Panel Discussion
Thursday, 4:00 p.m.

Hear from your peers on what trends they are seeing with remittance processing, what they see in the future of payments, how they have enhanced their services with the FIS remittance processing solution and ask them your questions.

Remote Deposit: Building a Better RDC Program
Friday, 8:00 a.m.

Remote deposit capture (RDC) is among the fastest growing technologies in banking, and more and more businesses are asking for RDC services. In this session, we will highlight how financial institutions are using RDC to grow deposits, and expand existing and generate new customer relationships. New FFIEC guidelines for RDC will also be addressed.

Consumer Remote Deposit: RDC's New Frontier
Friday, 9:15 a.m.

With the unprecedented success of remote deposit among businesses and merchants, is it hard to understand why consumer remote deposit has emerged as a new opportunity for serving your retail clients? In this session, we'll highlight the business case for consumer RDC and present a case study of an early adopter.

Loyalty

Rewards: The HardBall Questions
Wednesday, 10:45 a.m.

There are more and more rewards programs arriving on the consumer scene, but when headlines such as "Banks cutting back on rewards" appear across the page from "Rewards ROI up 15%," the question becomes, "What's the real story?" As institutions try to balance providing consumers with more value while analyzing the costs and payback, financial institutions are left wondering, "Do rewards cost or pay?" "What's the risk of starting a program or the risk of not starting a program?" "How do I pay for a rewards program?" "What works?" Join us for answers to these questions and more in a lively discussion of the newest generations and applications in rewards programs. There are surprises in store.

Activation Tools
Wednesday, 4:00 p.m.

Good, reliable credit card consumers and worthy debit card holders comprise your checking portfolio. But if they are holding back on using their accounts with your institution, they are probably using an account from a competitor's institution, or another payment instrument altogether. Come to the session and listen to tried-and-true solutions for guaranteed results in programs that work every day. With some of these solutions, you have no investment cost, you only pay for results. Others even come with a 100% return guarantee. You shouldn't turn down a deal like that, nor miss the opportunity to attend this session.

Employee Incentives – Activating and Retaining Your Most Valuable Asset: Your Staff
Thursday, 9:15 a.m.

Come and join us as we talk about how to unlock greater effort and return from your staff with employee incentive programs. Introduce new products. Reward employees for service and community involvement. Incent them to bring in new customers, accounts and employees. Leverage your most valuable assets and retain the best-of-the-best with structured incentive programs that yield great returns.

Rewards – What's Your Application?...
Thursday, 2:00 p.m.

Come hear what consumers are telling researchers about their rewards habits and needs today. Times are changing and so are your consumers' focus, habits and choices. Listen as the experts candidly tell you what does and what doesn't work, and why. There are new successes waiting in the results.

Small Business Rewards and Promotion
Thursday, 4:00 p.m.

The new frontier requires a new, attention-getting approach. Value and attention are key points – central to delivering an engaging program to the consumer. Come and join us as we look on the brighter side in this important approach to the value-oriented business partners in your financial institution's future

Acquisition Tools Generate NEW Accounts
Friday, 9:15 a.m.

Premiums are back, but they don't all look like toasters or dishes. Join us to explore new and old ideas that can generate new accounts and get us back to basics in these toughest of times. Consumers want to place their trust where you bring them value and understand their needs. Great ideas and starter tools are out there for your review. Come to this session for some ideas where to find these answers.

North America Card

Merchant Acquiring in a Competitive Market
Thursday, 8:00 a.m.

Attend this industry overview of merchant acquiring and how the merchant-acquiring solution from FIS can help financial institutions maximize their portfolio's income potential.

Move your Institution's Cards to Top of Wallet – Edge to Edge Picture Card Personalization, Procurement and Inventory Management utilizing FIS Card Issuance and Plastic Services
Wednesday, 1:30 p.m.

This session will describe how edge-to-edge picture cards can increase card usage and move your institutions cards towards top of wallet. It will cover the process of using stock images or capturing customer images, and issuing and reissuing cards. Attendees will also learn to identify critical elements specific to picture cards and how FIS can assist with the purchasing and designing of your card stock. Other key discussions you won't want to miss will include inventory management (available through the use of FIS' InfoCard client portfolio information system) and Visa and MasterCard requirements and card features.

Challenging Times for Credit Card Issuers
Wednesday, 4:00 p.m.

These are interesting times for credit card issuers, especially for our community banks and credit unions. Explore why consumers are choosing card payment products over all other payment types. Learn more about how these smaller financial institutions address cardholder risks, card operations and build long-term profitable card portfolios. Be a part of this interactive discussion of today's issues impacting card program performance and learn what performance levers are used to address specific card portfolio behaviors.

The Future of Portfolio Reporting: Point and Click Dashboards
Thursday, 9:15 a.m.

Enterprise dashboards provide an at-a-glance visualization of the company's health and monitoring of key performance indicators. Simple to understand and high in ROI, executive dashboards are becoming "must-haves" for all enterprises. You won't want to miss this interactive session and the opportunity to learn more about Portfolio Intelligence Dashboards and PI.

Protect Your Customer Investment: Early-Stage Collections
Thursday, 10:45 a.m.

Credit card issuers are currently going through the most turbulent times since the introduction of credit cards. With regulatory pressures threatening fee income and the weak economy creating an increase in charge-offs, issuers need to implement early receivables-management strategies. What's your receivables management strategy? Come learn more on FIS Receivables Management and how the right action – early in the delinquency cycle – will help prevent charge-offs, increase your collections, help you identify when cardholders are at risk of default and ensure that you preserve your cardholder relationships whenever possible.

Lessons Learned: Credit Card Risk Management
Thursday, 2:00 p.m.

As the face of financial marketing continues to evolve, many financial institutions are looking at their credit card portfolio for indicators across their business. This session will focus on key risk indicators in the credit card program that assist our clients in managing risk across their entire financial portfolio. Specifically, we will highlight TRIAD and Portfolio Intelligence in this interactive session.

The Value of the Credit Card Relationship
Friday, 8:00 a.m.

Today's economics have even the largest issuers reigning in credit limits and reducing credit lines. But trimming cardholders' credit lines can be risky because it could drive away valuable customers. The credit relationship is potentially the most valuable relationship you have with your customer, so issuers need to carefully consider how they will react to economic changes. In this session, we will explore the value of the credit relationship and the strategies that will help you keep customers happy and keep you successful. 

Filling the Small Business Lending Gap
Friday, 9:15 a.m.

As large credit card issuers pull back on lending to small businesses, there is an opportunity for smaller issuers to fill the void. VISA and FIS will help you understand how you can strengthen your relationship with local businesses and take advantage of the current market conditions by offering a small business credit card program. Attendees of this session will review past trends in the small business credit card market, hear how current market conditions are changing the playing field and learn how to spot opportunity and manage risk? Come learn more about positioning your organization for the economic recovery by starting a small business credit card program today and learn more about the FIS/Visa small business credit card solution.

Premier

National Conference Overview - A Recap of the ITI National Conference
Wednesday, 4:00 p.m.

Attendees of this session will discover how enhancements to existing applications and new technologies, products and strategies unveiled at the ITI National Conference will be incorporated into the FIS IFS service bureau environment.

Extending Your eCommerce Services
Thursday, 8:00 a.m.

This session focuses on e-commerce products and will feature discussions centered around existing (and soon-to-be-released) Premier online banking products that provide your institution with a variety of secure, integrated and scalable services marketed toward both individuals and businesses. In addition to providing customers with 24x7, real-time access to all their accounts in a totally secured environment, these e-commerce products also, and allow your corporate clients the ability to manage their risk of fraud using positive pay functionality.

Expedite – Beyond New Accounts
Thursday, 9:15 a.m.

Expedite allows users to set up dynamic workflows and wizards to expedite routine tasks throughout the organization while the customized wizards allow for bank staff to collect all of the data necessary to meet both the bank's requirements and their customer needs. Hear more about Expedite in this session and learn how Expedite's workflows will allow your daily routines to be automated from start to finish with the sole purpose of saving time, money and adding value to employees and customers.

Enhancements to Your Premier Products
Thursday, 10:45 a.m.

Don't miss the opportunity to review upcoming enhancements to the Premier product suite. Attendees of this session will be treated to a presentation of new features in Premier 7.0, Director 9.0, ePort, and other Premier products planned for 2009.

Expanding Customer Services
Thursday, 2:00 p.m.

In today's economic climate, it's becoming increasingly difficult to identify attractive outlets for your capital expenditures. FIS has recently marketed several new products that are designed to provide new services for bank customers aimed at not only securing a large share of the growing generation Y market, but also serve as "hooks" into your existing customer base in order to maintain your existing share. Attendees of this session will have an opportunity to see how Integrated Rewards Checking, Activity Management System, and Premier Messenger can effectively serve to expand your banking services to your customer base.

Leveraged Services

Compliant But Not Safe – New Risks in Today's Connected World
Wednesday, 1:30 p.m.

From core processing to remote deposits, your FI is part of a new interconnected banking environment where information flow is critical. That opens you up to ever-evolving malware, smarter hacker attacks, and employee errors that can put your data at risk, even if everything is in compliance. Don't be the next victim of holes in this fast-changing environment — learn where the threats will come from and what you can do!

A Virtual Banking Office for the 21st Century
Wednesday, 4:00 p.m.

Come hear how FIS Virtual Office services are key to driving profitability for banks in today's competitive environment. Using back-office efficiencies, FIS can help banks achieve their expected level of compliance standards and free up their resources for core banking functions. This service is targeted towards providing outsourcing solutions for activities at all levels of the financial institution.

Accelerate the Future
Thursday, 8:00 a.m.

A tutorial on how to identify and implement cost savings initiatives in 2009.

Strategic IT Outsourcing – What Can You Get Off Your Plate?
Thursday, 9:15 a.m.

Strategic outsourcing frees up your resources to focus on your business while letting the experts handle the IT components. Learn why FIS, with expertise in network management, voice services, business continuity and security, is an industry leader in this field. Information from industry resources will include statistics that support a general migration toward outsourced IT services.

Voice Strategies for 2009 and Beyond – Saving Money Through Convergence
Thursday, 10:45 a.m.

Attendees in this session will learn about current voice strategies directed at saving you money. Hosted VoIP, SIP Trunking (Vonage for business) and Audio Conferencing "Green Initiatives" are a few of the topics likely to drive this discussion.

Outsource your Credit Card Chargeback Processes
Thursday, 2:00 p.m.

Come hear the top 5 strategies to make your life easier. In this session, attendees will get an overview of how FIS can use its experience to apply successful strategies to the chargeback space and generate higher success rates. FIS provides the scale and flexibility to handle seasonal dynamics of the industry by innovatively blending experience with domain knowledge. Our industry knowledge combined with experience in various key domains like fraud preview, dispute handling, case set-up and account verification, provides FIS an edge to understand industry standards, government regulations and nuances of merchant policies better.

Top 10 Ways to Save Money in 2009
Thursday, 4:00 p.m.

Learn how to reduce operational expenses up to 40 percent in 2009. Surveys indicate that organizations are under immense pressure to increase business services and maintain high service and quality standards while holding the line on – or decreasing – budget levels. Many organizations have turned to global outsourcing of business and technology processes to:

• Save Money
• Maximize operational efficiency
• Improve business performance
• Drive business growth

All sessions are subject to change